EdFinancial Services – edfinancial.com

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EdFinancial Services is an American financial company that provides student loans services. It is headquartered in Knoxville, Tennessee. It acts on the behalf of the lenders, representing about 15 of the top 100 lenders in the USA and help with processing student loans.

EdFinancial was awarded the federal student loans contract in 2012 and since then the company has been growing steadily. If your student loan is under management by EdFinancial then it is responsible for everything from sending bills, processing borrowers’ payments to receiving and dealing with loan forgiveness requests.

EdFinancial Repayment Options

Being a federal student loan service, EdFinancial has to follow the same set of repayment plans as every other federal servicer established by the U.S. Department of Education.

  • Standard: Fixed payments over 10 years
  • Extended: Fixed payments over 25 years
  • Graduated: Payments that increase at regular intervals over the course of10 or 25 years
  • Income-driven: Payments that are capped at 10, 15, or 20 percent of the borrower’s monthly income

Applying for Loan Forbearance

If your student loan is under EdFinancial Services and you’re having a difficult time paying the monthly payments then you can contact EdFinancial “Fresh Start” at 1-855-337-6884, who will help you with how to manage your account more responsibly.

If your income is low and you’re unable to pay the monthly payments, you might qualify for forbearance, deferment, or reduced payments.

EdFinancial Contact Information

Office Hours:

Monday – Thursday: 8:00 AM – 8:30 PM (EST)
Friday: 8:00 AM – 6:00 PM (EST)


For Account Numbers beginning with “F” (1-855-337-6884)
For Account Numbers beginning with “C” (1-800-337-6884)

Mailing Address:

EdFinancial Services
P.O. Box 36008
Knoxville, TN 37930-6008

Website: https://www.edfinancial.com